The Service NSW creative kids voucher are valid each calendar year under the eligibility rules. The vouchers expire on the 31 December each year and do not rollover.
Frequently Asked Questions
Do you have any questions?
Feel free to contact us on our Contact Us Page
Directly after you place your order you should receive an order confirmation email. if you placed an order using a creative kids voucher, you'll recieve an order approved notification email also once the voucher redemption is approved by Service NSW. If you did not receive any confirmation email's please contact our team for assitance.
Our parcels are shipped same day (business day) if orders are before midday. Once you submit your order, you'll receive a shipping confirmation email that contains a tracking ID that will contain at ETA that is specific to your location.
A Creative Kids voucher begins with a 9999. If your voucher begins with 54, then its an Active Kids voucher (sports voucher, not a creative voucher).
Yes, we have a "Craft Store" located in our homepage header, all creative voucher kits are also available for payment purchase.
Yes, please contact our customer service team to arrange collection from our warehouse in North Parramatta, Sydney.